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Individual, customized services for hotels.

unitels is a modern service provider and consulting company for the hotel and restaurant industry, offering individual consulting and management services.

The company, founded in 1996, supports and advises hotels with custom-tailored solutions on business, technical marketing, and operational questions. A team of hotel specialists applies their expert knowledge with professionalism, honesty, and discretion to find practical solutions. Consulting and services from unitels are focused on the long-term economic success of their clients. As a subsidiary company of DEHAG Hotel Service AG, unitels always guarantees an up-to-date understanding of the requirements of national and international markets. The company is able to combine information on trends, changing success factors, and increasing customer and guest demands, as well as on how to use modern technologies to lower costs and optimize revenues.


Roman Schmitt

CEO unitels consulting GmbH

Our services are tailored towards the long-term economic success of our clients – hotel owners, operators, or managers.


Services for hotels

Consulting services

For hotel economic success

Analysis and consulting at unitels is custom-tailored to the needs of the hotel, in order to identify opportunities for economic optimization in operations. unitels employs specialists from all key hotel areas. Experts in business, in organization, bookkeeping, purchasing, marketing, and sales management can recognize existing problems in the company, recommend appropriate steps, and help implement measures. Furthermore, unitels prepares Feasibility Studies for hotel projects or for expanding existing hotels, as well as comprehensive operational analyses, commercial analyses, and organizational and process optimizations.

Accounting & Controlling

Hotel-specific bookkeeping service

unitels specializes in providing bookkeeping services to individual hotels and smaller hotel groups. Increasing performance in the hotel, and decreasing costs in the long-term, requires well-founded bookkeeping expertise. Services are provided by financial accounting professionals with experience in the hotel industry, and to ensure precision and on-time delivery. A hotel-specific reporting system (Uniform System of Accounts) facilitates monthly target – actual comparisons for each division, serving as a controlling instrument for hotel management. All payment processing can be prepared and implemented by unitels, based on specifications from management. Budget-conforming recording of all business transactions is guaranteed, providing the required accruals and reserves for precisely determining monthly revenues.


  • Timely detection of all business transactions
  • Account management
  • Payment management
  • Monthly adjustment of all provisions and accruals
  • Examination of VAT return
  • Preparation of annual financial statements
  • Accounting support
  • Dunning
  • Automated transfer DATEV
  • Controlling
  • Asset accounting

Digital solutions for financial accounting

  • Online archive
  • Digital evaluation file “Management Information System” (MIS) with profit and loss to even displaying individual bookings

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Management and Operations

More and more often, hotel companies are choosing to operate under a management contract instead of on a leasing basis. There are usually good reasons for choosing management contracts, such as limited term management or specific economic challenges. unitels offers comprehensive management services at fair conditions. The goal is economic success through knowledge transfer from a professional management team.

unitels covers the entire operational and commercial management of the hotel in such a way that the owner (client) is put in a position to have the hotel run by unitels on behalf of the owner without any personal contribution.

The management by unitels is run based on a budget agreed with the owner and approved by him in advance. The owner can then withdraw from the entire operational management of the hotel, if desired.